Help / Contact
How it works
Retip Rehab in 3 easy steps -
1. Select the amount of hair you wish to be re tipped then checkout.
2. Post your hair to us (name and contact info included) using special delivery or drop it in to the salon and then we will work our magic!
3. You will receive your bonds back in the post or alternatively you can collect from store if you are local to us.
Here at Re Tip Rehab we will remove your old glue tips and replace them with brand new ones ready for re application by your hair extensions stylist. This service is suitable only for flat tip keratin bonds. We will not yet be offering any other tip styles but plan to expand in the future.
If you are local to our salon "Hollie Williams Hair Extensions Specialist" in heswall on the wirral you can drop them off in store, or alternatively you can post us your bonds once you have checkout out on the website so we are anticipating your delivery. We will get the bonds re tipped within 2 working days of receipt and then will return to you using special delivery.
Please make sure the hair you are having re tipped is clean, brushed and smooth before sending/dropping in.
Re tip rehab is a hand crafted custom made service. Once work has begun on your hair we will not be able to offer refunds due to the nature of them being custom made.
Tips for your re fit
Please ensure the hair natural hair is completely clean and freshly washed. Do not use conditioner on the roots of your natural hair before re application. Dry shampoo should not be used before the application as it will affect the longevity of the glue tip. Any products on the natural hair can compromise the life of the bond. We cannot be held responsible for loss of strands due to products being on the hair/the natural hair being greasy or unclean/ unprofessional application.
Customers will be responsible for all shipping costs. You will send us your parcel using special delivery which insures the parcel for up to £570. If you are sending hair worth more than this value please send with higher insurance to suit. The shipping you pay at checkout covers the return postage (from us back to you). We will also send special delivery and insured for the correct value. If you are collecting from the salon or having them re fitted in the salon please select "collect from store" to avoid paying postage fees.
Please make sure you have enclosed your name and contact details in the parcel. If you send us hair without a name on we will not be able to determine who it was from and will not start the re tipping process
Where to post your hair
Re Tip Rehab
100 telegraph road
Email - firstname.lastname@example.org